Order Confirmation
After you place an order, you will receive an order confirmation email. This means we have received your order, and your payment has been pre-authorized. We then verify product availability and prepare your order for dispatch.
Shipping & Delivery
We ship orders worldwide using trusted international courier partners.
The shipping method is automatically selected based on your destination to ensure the fastest and safest delivery.
Estimated Delivery Time
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Average delivery time for all countries: 5–7 working days
Handling Time
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Orders require 1–3 business days for processing (Sunday–Thursday).
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Orders placed on Friday or Saturday are processed on Sunday.
Countries We Ship To
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United States (USA)
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United Kingdom (UK)
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Japan
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Iraq
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Jordan
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United Arab Emirates
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Bahrain
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Kuwait
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Oman
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Saudi Arabia
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Qatar
Shipping Fees
Shipping charges are calculated automatically at checkout based on:
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Destination country
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Weight & size of the package
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Courier availability
All shipping costs will be clearly displayed before you complete your payment.
Customs, Duties & Taxes
International shipments may be subject to customs duties, VAT, or import taxes depending on your country’s regulations.
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These charges are not included in our shipping fee.
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The customer is responsible for paying any applicable customs or import charges when the shipment arrives in their country.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
You can track the shipment through our website or the courier’s tracking page.
If you do not receive tracking details within 5 business days, please contact us at dnaperfumo@gmail.com.
Order Verification & Security
To ensure safe and secure transactions, we may request additional verification such as a valid phone number, address confirmation, or ID.
We reserve the right to cancel any order suspected of fraudulent activity.
Contact Us
For any inquiries related to your order:
Phone: +971 56 292 8199
Email: dnaperfumo@gmail.com
For any information regarding your order, please provide your order number by sending an email to dnaperfumoteam@gmail.com We will process your request promptly and send you the details as soon as possible.